Hewlett Packard Enterprise (HPE) Third-Party Support & Hardware Maintenance

Support of all your HPE server, storage, and network equipment at 50%-70% less than manufacturer maintenance prices. See why 600+ enterprise customers depend on ReluTech for mission-critical support with the best customer satisfaction in the industry.  

About HPE

Hewlett Packard Enterprise (HPE) provides advanced computing, storage, and networking solutions to drive business transformations.

With a focus on delivering secure, edge-to-cloud products and services, HPE supports enterprises in navigating the different challenges they face.

The company is dedicated to sustainability and the ethical use of artificial intelligence, setting industry standards for responsible technological development.

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HPE Third-Party Maintenance vs Official Support

Support from the Original Equipment Manufacturer (OEM) for HPE equipment is provided for a limited time, after which organizations are left to handle their hardware needs on their own once the official support period concludes.

ReluTech’s third-party maintenance services offer an opportunity to extend the life of your equipment, providing continuous support beyond the OEM’s coverage term.

Choosing this option not only maximizes the operational lifespan of your HPE products but also presents significant economic benefits by lowering maintenance expenses. By selecting ReluTech, you’re partnering with a firm committed to improving the durability of your HPE hardware and delivering customer satisfaction beyond expected.

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The Alternative to HPE Official Support

HPE’s official support offers a comprehensive suite of services aimed at optimizing IT infrastructure performance and ensuring operational efficiency for businesses of all sizes.

HPE provides access assistance, maintenance, and tailored advice designed to prevent downtime, enhance system performance, and accelerate issue resolution.

At ReluTech, our focus is on third-party maintenance and hardware support, aimed at ensuring optimal operational performance, around-the-clock support availability, and cost-effectiveness for our clients.

Our solutions are designed to be an affordable alternative to HPE’s official support, enabling seamless operation of your HPE infrastructure at a significantly lower cost. We are committed to delivering both operational excellence and financial savings.

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Extend the Life of Your HPE Data Center and Networking Hardware

Post-Warranty Support

With ReluTech, you can prolong the operational lifespan of your HPE equipment beyond its warranty expiration or official EOSL date, securing instant access to our expert HPE third-party maintenance and support services.

 

Post-EOSL Support

The true value of third-party maintenance often becomes evident to organizations when HPE ceases its primary support for crucial hardware components.

Rather than investing in new upgrades, these entities find that they can maintain their current hardware’s effectiveness through the use of a third-party maintenance provider.

 

Pre-EOSL Support

Opting for third-party maintenance services for HPE equipment before it reaches its EOSL presents numerous advantages, including cost savings, enhanced response times, and more flexible service offerings compared to standard OEM maintenance agreements.

A significant number of clients switch to a third-party service like ReluTech immediately after their original warranty expires.

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Benefits of Choosing Third Party Support for Your HPE Hardware

Choosing ReluTech for third-party maintenance can lead to significant cost reductions of 50%-70%, while still maintaining high service standards.

Clients enjoy flexible Service Level Agreements (SLAs) and reliable, dedicated support, extending the lifespan of HPE equipment beyond the original manufacturer’s support timeline.

ReluTech is dedicated to providing excellent customer satisfaction, with around-the-clock availability and a proactive maintenance strategy, guaranteeing smooth and uninterrupted operation.

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List of HPE Server, Storage & Networking Devices

ReluTech supports and supplies the following HPE devices.

If you don’t see what you’re looking for, reach out.

HPE BladeSystem & SuperDome

  • BladeSystem BC2000
  • BladeSystem BC2500
  • Superdome
  • Superdome 2

HPE 3PAR

  • 3PAR F200
  • 3PAR F400, S400, T400, V400
  • 3PAR T800, V800
  • StoreServ 7000
  • StoreServ 7200
  • StoreServ 7200C
  • StoreServ 7400
  • StoreServ 8000
  • StoreServ 10000
  • StoreServ 20800
  • StoreServ 20840
  • StoreServ 20850

HPE Integrity Systems

BL-Series

  • Integrity BL860C
  • Integrity BL870C
  • Integrity BL890C

RX-Series

  • Integrity RX2620
  • Integrity RX2660
  • Integrity RX2800
  • Integrity RX3600
  • Integrity RX6600

DEC VAX

  • VAX 3100
  • VAX 4000
  • VAX 4100/ 4200/4300
  • VAX 6200
  • VAX II

HPE XP Series

  • XP P9500
  • XP1024
  • XP2400
  • XP7
  • XP1024

HPE Nimble

  • CS200
  • CS300
  • CS400
  • CS500
  • CS600
  • CS700
  • CS750

HPE StorageWorks

D Series

  • D2600
  • D2700
  • D6020

ESL Series

  • ESL2400
  • ESL9322

EML Series

  • EML103E
  • EML245E
  • EML71E

EVA Series

  • EVA3000
  • EVA4000/EVA4100/EVA4400
  • EVA6000/EVA6100/EVA6400
  • EVA8000/EVA8100/EVA8400
  • EVAP6300

MSA Series

  • MSA420/MSA430/MSA450
  • MSA2012
  • MSA60/MSA70
  • MSA1000/MSA1040
  • MSA1050
  • MSA2040
  • MSA2042
  • MSA2050
  • MSA2052

MSL Series

  • MSL2024
  • MSL4048
  • MSL5052

NSA Series

  • StoreEasy 1000
  • StoreEasy 1450
  • StoreEasy 1550
  • StoreEasy 1650
  • StoreEasy 1850

P2000

  • StorageWorks P2000 G3

P4000

  • StorageWorks P4000
  • StorageWorks P4000G2

P9500 Enterprise Disk Array

VSA Series

  • StoreVirtual 3200
  • StoreVirtual 4000
  • StoreVirtual 4130
  • StoreVirtual 4330/4335
  • StoreVirtual 4530
  • StoreVirtual 4630
  • StoreVirtual 4730

HPE 3000

KS-Series

  • HP3000 969KS
  • HP3000 979KS

LX-Series

  • HP3000 927LX

HPE 9000 Servers

J-Series

  • HP9000 J6000
  • HP9000 J6700

K-Series

  • HP9000 K750
  • HP9000 K580

RP-Series

  • HP9000 RP3440
  • HP9000 RP4440
  • HP9000 RP5450
  • HP900

HPE ProLiant Servers

BL-Series Gen1 – Gen10

  • ProLiant BL20P
  • ProLiant BL25P
  • ProLiant BL420C
  • ProLiant BL460C
  • ProLiant BL465
  • ProLiant BL685C
  • ProLiant BLC3000 / BLC7000

DL-Series Gen1 – Gen10

  • ProLiant DL320E
  • ProLiant DL320
  • ProLiant DL360
  • ProLiant DL380
  • ProLiant DL580

ML-Series Gen1 – Gen10

  • ML110
  • ML150
  • ML310 / ML3300 / ML350
  • ML530 / ML570

HPE ProCurve Series

  • ProCurve 2626
  • ProCurve 2650
  • ProCurve 2824 / 2848
  • ProCurve 2900
  • ProCurve 4208
  • ProCurve 5400ZL
  • ProCurve 6600
  • ProCurve 8206ZL

Our TPM Services Include

We offer flexible contract terms for our third-party maintenance services. Whether you need short-term, long-term, or coterminous agreements, we've got you covered. We strive to offer a service that best fits your business timeline and budget.

Hardware Maintenance & Repairs

Get unparalleled hardware support, ensuring minimum downtime.

Data Center Support

Seamlessly manage & optimize your data centers with our expert assistance.

End-of-Life Support

Even when manufacturers pull the plug, we’ve got you covered. Continue getting support for your legacy systems.

Parts Replacement & Upgrades

Equip yourself with genuine, high-quality parts without exorbitant price tags.

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Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

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24x7xNBD-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

24x7x4-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

Custom*

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

HPE TPM FAQs

What is the difference between HP and HPE?

HP Inc. and HPE are two separate entities originating from the same company, Hewlett-Packard (HP), founded in 1939. The original HP split into these two companies in 2015, each focusing on different aspects of the business and technology markets.

HP Inc. now specializes in consumer electronics, offering products such as personal computers and printers. On the other hand, HPE stands for Hewlett Packard Enterprise, which focuses on delivering enterprise technology solutions, including servers, storage, and networking services, to businesses.

Does HPE still exist?

HPE continues to operate as a separate entity from HP Inc., focusing on providing enterprise IT solutions, including servers, storage, networking, consulting, and support services for businesses and organizations.

Why did HP and HPE split?

The split of Hewlett-Packard (HP) into HP Inc. and Hewlett Packard Enterprise (HPE) in 2015 was a strategic decision aimed at creating two more focused and nimble companies, each able to specialize and innovate within its respective market segment more effectively than as a single, larger conglomerate.

Multi-Vendor Support

Our talented engineers are certified across a broad range of OEM platforms, delivering exceptional multi-vendor support. From Cisco to Dell, IBM, HP, and more, we provide an unparalleled level of service regardless of your infrastructure mix.

HPE Third-Party Maintenance Quote Request

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