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COVID-19 Outbreak Response

Case Study

Industry: Healthcare

Services Provided: Hardware Maintenance

Details

Date: September 2019

About The Company:

This company is an Arkansas-based, non-profit healthcare organization that focuses on serving rural communities.

Top Values Provided:

  • Single Point of Contact
  • Significant Cost Savings
  • Fast Response Time

Challenges

Considering that their funding is limited, this client needed to cut costs on their hardware maintenance. They were also unhappy with the constant change in salespeople that the OEM provided and wanted to find a company that would provide a single salesperson to communicate with.

ReluTech Solution

ReluTech provided this customer with hardware maintenance on two of their server environments, holding a total of about 40 servers. Not only did this help them stay covered, but ReluTech was able to provide this maintenance at about 45% less than their OEM.

Benefits

The customer was able to purchase hardware maintenance for a lower cost instead of going unsupported, due to the high cost from the OEM. They also benefited from having a single point of contact to easily communicate with when needed.

Savings Using ReluTech 

%

“Over the past several years using ReluTech, they have always done what they promised and have done so in a timely and cost-effective manner, and that was all we really could have asked for. As time went on, they continued to get more and more of our business because of it.”

Server Team Project Leader

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