Case Study

Industry: Education

Services Provided: Hardware

Details

Date: September 2019

About The Company:

Located in King County, Washington, this public school district covers 76 square miles and five different cities.

Top Values Provided:

  • Hardware Expertise
  • Significant Cost Savings

Challenges

This Public School District in Washington was dealing with a series of hardware problems, including inefficient communication and long wait times when replacement parts were needed, as well as unorganized maintenance contacts for their IT infrastructure. This was not only confusing, but caused them to pay maintenance reinstatement fees to continue support for lapsed contracts and T&M charges for hardware they hadn’t realized support had lapsed on. They desperately needed a flexible maintenance contract to help reduce cost, time, and frustration.

ReluTech Solution

ReluTech was not only able to provide hardware support at 50% less, but also organized their systems onto one synonymous contract date, which allows for ease of organization, saving time, saving money that can be repurposed towards other goals.

Benefits

They benefited in the fact that their production environment is now supported for half the cost of what they were originally paying, their systems across the full stack are synced to one contract date, and they have more time to focus on their purpose.

Data Center Cost Savings

%

“My experience with ReluTech has been very positive. They get things done quickly and provided me with excellent support on vendor-specific equipment. If we need something quickly, they can deliver.”

Technical Server Administrator

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