Case Study

Industry: Education

Services Provided: Hardware Maintenance

Details

Date: October 2019

About The Company:

With over 27,000 students enrolled, this public university is the largest and most well-known university in the state of Arkansas.

Top Values Provided:

  • Flexible Contract
  • Significant Cost Savings
  • Fast Response Time

Challenges

This public university was paying their OEM too much for hardware maintenance and found themselves facing a rapidly approaching contract renewal. They wanted to drive costs out of the data center to repurpose towards their education programs and the OEM maintenance prices were a financial barrier to that goal.

ReluTech Solution

ReluTech provided third party maintenance for this university’s data center at a fraction of the cost of the OEM maintenance prices. In addition to significant cost savings, ReluTech offered flexible contracts and provided support for legacy equipment. ReluTech’s representatives also offered a quick response time and excellent technical expertise to ensure customer satisfaction.

Benefits

To date, this public university saved 70% on its hardware maintenance using ReluTech. Additionally, the co-termed contracts give the university the flexibility to choose which equipment they want to put under maintenance. As hardware falls off OEM support, this university continues to move assets under ReluTech so they can continue to support their legacy equipment.

Savings Using ReluTech 

%

“ReluTech helped our university save money on hardware maintenance so we could repurpose the money to use towards growing our university.”

Sr. Director

Engineering

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