Maintenance

Servers. Storage. Networking.

Why ReluHeroes for Post-Warranty Support?

40% - 80% Cost Savings

ReluTech customers see savings between 40%-80% by switching from OEM support to ReluTech for their server, storage, and networking equipment. You can read about our savings for current customers here.

Certified Engineers

Savings don’t matter if they put the business (or your job) at risk. With ReluTech, you’ll have engineers who specialize in the product they’re supporting, giving you a level of service that goes beyond break/fix hardware support.

Flexible Contract Terms

You don’t have to sign a one-year contract. We realize that you may have plans to decommission a system in less than a year from now, and we’re happy to be flexible with short-term or even customized contracts.

Support for EOL Equipment

Has your manufacturer sent you a letter saying your equipment is at the “End of Life” stage and that they will no longer support it? Due to our large inventory of genuine parts and expert technicians, we can keep that equipment around for as long as you need it.

Customized SLA's

ReluTech offers the industry standard 24x7x4, 9x5xNBD Service Level Agreements, but if neither of those fit your needs, we can design an SLA that fits your unique needs, contact us to learn more.

Genuine OEM Parts

ReluTech only uses Original Equipment Manufacture parts to fulfill our maintenance contracts. You never have to worry about compatibility issues or counterfeit parts with our maintenance offering.

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Reviews

What Do Our Customers Say About Us?

“Not only did ReluTech save us money on our maintenance contract, but the flexibility embedded in the contract made our migration less stressful.”

Director of Information Systems

“Over the past several years using ReluTech, they have always done what they promised and have done so in a timely and cost effective manner, and that was all we really could have asked for. As time went on, they continued to get more and more of our business because of it.”

Server Team Project Leader

“ReluTech helped our university save money on hardware maintenance so we could repurpose the money to use towards growing our university.”

Director of Information Technology

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don’t settle for sidekick support.

Many of our competitors can effectively replace parts like hard drives and power supplies, but what happens when the issue is much more complex—and much more critical? ReluTech uses specialized engineers who can help you troubleshoot at the OS level for the specific platform we’re supporting. Don’t entrust your complex storage arrays to an IT generalist. Set up an introductory call with one of our account managers and learn more about the ReluTech difference today.

why our reluHeroes always save the day:

  • Fix-It-First Character – if you call us, we’re going to fix it right away. Others might spend hours making sure it’s just on the contract.

  • First Call Resolution – we’re going to do our best to get it fixed on the first call.

  • Expertise Across a Broad Range of IT Infrastructures – servers, storage and network, all the way up to mainframes.

Check out Our Maintenance Blogs

Don’t Overpay to Maintain Your Data Center

Don’t Overpay to Maintain Your Data Center

I believe in paying for a quality product that protects and extends the life of your assets. This is why Third Party Maintenance is a great alternative to what the OEM’s offer. Let’s look at the facts: An OEM’s business is all about selling hardware. When OEM’s go to...

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Maintenance Contract Terms

Maintenance Contract Terms

If you have ever signed a maintenance renewal contract with the OEM you have experienced this. Once you submit your signed renewal, you are then locked into that contract for the term of your agreement with no flexibility that aligns with your future IT changes that may or may not be planned. ReluTech 3rd party maintenance is the solution to this problem, and we have implemented several contract terms that gives you, the customer, complete control of your future.

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Moving to the Cloud with Third Party Data Center Maintenance

Moving to the Cloud with Third Party Data Center Maintenance

If your organization has a data center more than likely the team charged with running that data center is being asked in some form or fashion to:

  • Do more with less…money

    • Example – Move as many applications as possible to the cloud…with what money?

Relutech wants to address this conversation. We are helping companies accelerate transitions to the cloud with Third Party Maintenance.

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