When companies hear about AI, they often think of robots replacing humans—but the reality is far more nuanced. In this episode, Chris Youngblood welcomes Ram Gudimetla and Ananda Jami from Data Lake Solutions to discuss the human side of conversational AI.
They dive into impactful use cases, including Co Counselor, an AI-powered tool that supports addiction counseling with empathetic, HIPAA-compliant conversations; precise financial document extraction for a motel chain that demanded absolute accuracy; and a realistic conversational chatbot designed to train hospitality front-desk employees through simulated phone calls.
Ram and Ananda share their journey from traditional data and cloud solutions to pioneering conversational AI projects, explaining why understanding data and cloud infrastructure is critical to AI success. If you're exploring how AI can realistically and ethically augment your operations, this episode offers valuable insights.
