End of Life & End of Service Life

EOL Meaning: What Is End of Life for Data Center Hardware?

If a particular model of data center equipment reaches the End of Life (EOL) date means that the Original Equipment Manufacturer (OEM) will no longer produce, market, or sell that specific type of hardware.

Although the company could still offer support, the updates and official maintenance will start to see a significant reduction.

At this point, businesses and consumers can start to consider transitioning to newer versions of the product or to alternative solutions like support from third-party companies to uphold functionality and security.

In other contexts, End Of Life could have slightly different meanings.

For example, in data management, EOL denotes when data becomes obsolete or irrelevant, encouraging archival or deletion. In software, EOL marks the conclusion of the app’s life, raising potential security concerns and compatibility challenges for users.

End of Sale

EOSL Meaning: What Is End of Service Life?

The next phase that data center equipment could reach is the End of Service Life (EOSL), which means the complete end of support from the OEM.

This is the final stage. All services, updates, and general support from the original vendor are discontinued for those network, server, or storage items.

As a result, businesses and consumers are obliged to opt between replacing their hardware with newer versions of the product or trusting third-party companies to provide services and support to their out-of-warranty equipment.

Last Date of Support

EOL vs EOSL:
What Is the Difference Between EOL and EOSL?

The biggest difference between End of Life (EOL) and End of Service Life (EOSL) phases, is the maintenance support customers can get.

While the Original Company might still offer some support for EOL products, once they reach the EOSL date the support will come to an end.

Usually, OEMs stop supporting older products because they want to focus their attention on making and selling new equipment.

Their business model is to constantly manufacture newer versions of hardware, which is why they can’t keep their support services long-term. They need customers for the newer items.

end of life software
EOL
End of Life
EOSL
End of Service Life
The hardware equipment is no longer produced, sold, or marketed.The hardware equipment is no longer produced, sold, or marketed.
The OEM could still make updates.There are no more updates for the product.
Extended support from the OEM is still offered, but often at a premium price.The support from the OEM is discontinued.
Third-party maintenance begins to be a reasonable option to reduce costs.Customers must choose between buying new equipment or hiring aThird-Party company to take care of the support.

The Hardware Equipment Lifecycle

Understanding the hardware equipment lifecycle is essential for effective management and decision-making in IT infrastructure.

GA
General Availability (0-3 years)
EOL
End of Life (3-6 years)
EOSL
End of Service Life (6 years or more)
The hardware product available for purchase in the market. OEMs actively promote and distribute the product to meet consumer demand. Support and maintenance services are typically robust, with frequent updates and patches provided by the manufacturer.
EOL signifies the OEM’s decision to discontinue production of the hardware product. Support for the product may start to decline with fewer updates and patches released. Customers should begin considering third-party maintenance providers (TPM) or newer hardware solutions as support for the EOL product diminishes.
EOSL marks the end of official support and maintenance services provided by the OEM.The product is no longer actively supported, and firmware updates or patches cease. Customers should rely on third-party support or consider hardware upgrades to ensure continued functionality and security.

What Happens When Hardware Systems Reach the End of Their Useful Life?

As data center hardware reaches the end of its useful life, they continue to exist and may still serve a purpose within organizations.

The equipment could be still usable and performing at full capacity, but the lack of support from the OEM poses significant risks, including increased security vulnerabilities and the potential for system failures.

Some of risks associated with using unsupported hardware can be:

  • Increased susceptibility to cyber threats and security breaches due to the absence of security updates and patches.
  • Potential system failures or downtime which can disrupt operations and lead to productivity losses.
  • Incompatibility with newer technologies, obstructing organizational efficiency and innovation.

To address these problems companies can go the OEM way and upgrade the IT equipment to newer models or purchase new hardware to replace the outdated systems.

However this option could be costly and very inefficient because it means getting rid of perfectly usable hardware.

A clever way to deal with EOSL devices is to hire third-party companies like Relutech that offer hardware maintenance services.

These kinds of companies can extend the life of servers, network, and storage devices by offering customized and flexible plans that fit any need.

Opting for this solution can avoid premature hardware replacement squeezing the most out of every data center equipment.

end of life support

Our TPM Services Include

We offer flexible contract terms for our third-party maintenance services. Whether you need short-term, long-term, or coterminous agreements, we've got you covered. We strive to offer a service that best fits your business timeline and budget.


8x5xNBD-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

24x7x4-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day
re:Leaf

24x7xNBD-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

Custom*

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

Hardware Line EOSL Dates

* This is not an all-inclusive list

These are the most common past and upcoming EOSL hardware lines that we rent, sell, and support. Click on the logos to learn more about how we can help you.

Don’t see what you’re looking for? No worries – contact us for other manufacturers.

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EOL – EOSL Frequently Asked Questions

EOSL, or End of Service Life, denotes the phase in a hardware’s lifecycle where the Original Equipment Manufacturer (OEM) ceases providing support and maintenance services.

EOL indicates the phase in a IT asset’s lifecycle when the manufacturer ceases production.

On the other hand, EOS (End of Service) marks the cessation of support and maintenance services provided by the manufacturer, leaving users to seek alternative solutions for continued functionality and support.

After EOSL, the manufacturer typically discontinues all support and maintenance services for the product.

This means users must rely on alternative maintenance solutions, such as third-party maintenance providers, or consider upgrading to newer hardware versions to ensure continued functionality and support.

Glossary

EOSL stands for End of Service Life, which refers to the stage in a product’s lifecycle when the manufacturer discontinues support and maintenance services.

EOL stands for End of Life, meaning the conclusion of a product’s lifecycle, typically marked by the manufacturer ceasing production.

EOS stands for End of Sale, which refers to the point in a product’s lifecycle when the manufacturer discontinues the sale of the product, typically preceding its End of Life (EOL) phase.

EOA stands for End of Availability, which refers to the stage in a product’s lifecycle when it is no longer available for purchase in the market.

Extend The Life Of Your Data Center

ReluTech can extend the life of your data center equipment with our inventory of certified genuine tested OEM parts.

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Upgrade Existing Equipment

  • Upgrade existing equipment for a fraction of new equipment prices.
  • Add disk storage or memory at a fraction of new prices.
  • Upgrade processors with refurbished parts.
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Extend the Life of Your Existing Systems

  • Our extensive inventory of parts can help keep your hardware running for years to come.
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Fix Faulty Hardware No Longer Under Warranty

  • Replace faulty equipment for companies that are self-maintaining.
  • Test/Dev gear or DR systems can be kept running indefinitely.

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