Challenges
This healthcare company planned to upgrade its Netapp hardware that was crucial for accessing the medical records of their patients. Since the medical center’s upgrade would last 3-6 months, they needed a flexible and cost-effective maintenance contract to ensure their accessibility to the records
ReluTech Solution
Most OEMs typically require annual contracts. Unlike the OEMs, ReluTech can offer short-term maintenance contracts that are flexible to its customers’ needs. ReluTech provided this healthcare company with a short-term contract that matched the company’s timeline and also allowed for month-to-month extensions.
Benefits
For this healthcare company, its NetApp storage is essential to providing secure access to medical records. However, as they planned to upgrade their systems, they needed a flexible and cost-effective solution to continue maintaining their legacy storage during this mission-critical migration. ReluTech saved them 75% on their maintenance costs and kept these critical systems running during the transition.