Date: September 2019
About The Company:
This company is an Arkansas-based, non-profit healthcare organization that focuses on serving rural communities.
Top Values Provided:
- Single Point of Contact
- Significant Cost Savings
- Fast Response Time
As a non-profit organization with limited funding, this company needed to cut costs on its hardware maintenance. Additionally, they were frustrated with the salesperson turnover from the OEM and wanted to find a maintenance provider that offered a single point of contact.
ReluTech provided this organization with hardware maintenance at 45% less than the OEM offerings. In addition to these cost savings, ReluTech made communication easier for this company by offering a single salesperson as their go-to contact.
This non-profit organization received excellent hardware maintenance for a lower cost, allowing them to save money while continuing support for two of their server environments. They also benefited from having a single point of contact, who made communication easy and seamless.
Savings Using ReluTech
“Over the past several years using ReluTech, they have always done what they promised and have done so in a timely and cost-effective manner, and that was all we really could have asked for. As time went on, they continued to get more and more of our business because of it.”