Avoid the pressure to switch to Broadcom’s new bundles. Retain your VMware products for as long as you need, whether on a fixed schedule or indefinitely. Migrate when it makes sense for your business.
ReluTech vmCovered VMware Support & Migration
ReluTech vmCovered support offers a comprehensive VMware support alternative designed to ensure your perpetually licensed VMware products remain securely supported for as long as your business requires. vmCovered optimizes your VMware support and migration processes while preserving your access to licenses, ensuring seamless operations and cost-effective management.
Never lose support as you decide on your migration next steps
We offer binding SLAs with 30-minute response times and six-hour target resolution times for critical VMware issues. Our service quality is unmatched.
Understand your licensing options before making any changes. We help you find the optimal balance between cloud solutions, new platforms, and your existing licenses.
Flexible VMware Support and Migration Services
Determine which of your products will remain with Broadcom, which virtualized workloads will transition to the cloud, and which will be supported vmCovered. We’ll help you develop a plan that ensures seamless integration of all your strategic decisions.
You don't need to rush into adopting new platforms or products just to maintain support after your current agreement expires. Additionally, you don't have to exchange your perpetual licenses for recurring subscription fees.
VMware Support Savings Calculator
Determine how much you can save by switching from Broadcom's expensive subscription model to our VMware support services.
Infrastructure Details
Frequently Asked Questions
Why would I consider third-party VMware support?
Since Broadcom acquired VMware, licensing and support costs have skyrocketed (sometimes 2x–20x). Many customers are being pushed into expensive bundles or left without support options altogether. ReluTech offers a flexible, cost-effective alternative that supports the VMware you already own, without forcing disruptive upgrades.
Do you support VMware's new subscription-based licenses?
No. ReluTech's VMware support only covers perpetual licenses, the VMware licenses you already own.
What VMware products do you support?
ReluTech provides support for the hypervisor layer and core VMware components, including:
- ESXi
- vCenter
- vMotion
- vSAN (when paired with supported hardware)
What's not included in your VMware support?
We're focused on stability and troubleshooting for core VMware workloads. We do not support:
- Tanzu / Kubernetes environments
- NSX (network virtualization)
- Aria (formerly vRealize Suite)
- Patch delivery, firmware updates, or license resale
How is your support different from VMware/Broadcom?
Our support model offers several key advantages:
- Direct-to-expert model: You work with U.S.-based Level 3/4 engineers, not offshore call centers.
- Flexible contracts: Choose from 3-month to multi-year terms.
- 24x7x365 coverage: Global support in all time zones.
- No license pressure: We support what you already own, with no forced bundles or upsells.
Is this a fit for my company?
Our VMware support is ideal if you:
- Run a stable VMware environment and don't need the latest bundles.
- Want to avoid disruptive and costly upgrades.
- Are planning a migration away from VMware (to AWS, Nutanix, Proxmox, etc.) but need coverage during the transition.
How do you scope a support agreement?
We keep it simple:
- Support is quoted per host (not per VM or per core).
- We typically review your RVTools export to understand your environment (vHost and vLicense tabs are key).
- Contracts are customized to your needs, short-term bridge support or multi-year stability.