How to Avoid the Most Common Complications in Maintenance Contract Management.
Maintenance contracts are intended to assure organizations that assets essential to running their business are well maintained and supported. However, maintenance contracts can easily become a risk for your organization without contract management. Proper maintenance and contract management are both crucial for ensuring reliable operations, compliance, security, and cost savings. While maintenance can be the main expense for ownership in some types of IT equipment, using a proactive management plan can save organizations a significant amount of money in the long run.
Let’s look into the four most common complications in maintenance contract management and how they can be avoided:
- Too many contracts
As the number of contracts for your company increases, it can become difficult to keep them up to date. It is often assumed that a large number of contracts results in better coverage, but ultimately it can hinder productivity. Employees struggle to understand complex contract language and keep their contracts aligned with business requirements, which is why consolidating contracts where possible saves a tremendous amount of time.
- Keeping contracts up to date
Maintenance contracts commonly follow an annual cycle that covers repairs and replacements of assets for one year.
Organizations with frequently changing needs and tech upgrades can be limited by annual contracts, making it beneficial to have the option to update contracts on a shorter timeline (e.g., monthly, weekly, or daily).
- Inconsistency between contracts
It can be challenging and time-consuming for an organization to organize and understand each maintenance contract. The more maintenance contracts your organization acquires, the easier it is to overlook key inconsistencies. You may have more coverage than your contract needs or discrepancies between other documents which could be an expense and/or risk to your organization if the equipment were to break down.
- Ensuring the correct service amount
Maintenance contracts might not be providing the level of service you think you are receiving due to contract discrepancies. This can lead to organizations potentially overpaying for their current service or not having enough service coverage to fully support their equipment.
ReluTech understands the importance of solving these issues and how difficult it is for organizations to do this on their own, which is why we created RAMP.
RAMP is our online asset management tool for you and your customers that easily solves these issues by creating a smart and simple platform that gives you total control over your maintenance contracts. RAMP allows you to save time and money by knowing exactly what your maintenance contracts say and where they stand concerning their operational requirements.
Our team at ReluTech can assist you in adopting RAMP into your organization and walk you through how to easily use the many capabilities and benefits RAMP has to offer.
To learn more about RAMP and how we can help you, please contact our ReluTech team.