IBM Storage N-Series N7900 Dual Node Filer 2 x 6U

End of Life

2010-04-30

End of Service Life

2015-04-30

Extend the Life of Your IBM Hardware

When IBM announces that it will no longer support a certain piece of hardware, it can be a real headache for IT managers. Not only do they have to figure out how to keep the hardware running without IBM’s help, but they also have to do so without breaking the budget.

That’s where ReluTech comes in. We keep track of all the latest End of Life (EOL) and End of Service Life (EOSL) information for IBM hardware. This allows you to extend the support cycle and get the most out of your hardware. In fact, you can save 30 – 40% off a IBM contract by using our services.

So if you’re facing a IBM EOL/EOSL situation, don’t panic. Just give us a call and we’ll help you sort it out.

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ReluTech Pen and Paper

IBM EOL & EOSL Dates

Maintenance SLAs


8x5xNBD-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

24x7x4-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day
re:Leaf

24x7xNBD-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

Custom*

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day
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