IBM Third-Party Support & Hardware Maintenance

Support of all your IBM server, storage, and network equipment at 50%-70% less than manufacturer maintenance prices. See why 600+ enterprise customers depend on ReluTech for mission-critical support with the best customer satisfaction in the industry.

IBM Server, Storage & Networking Devices

ReluTech supports and supplies the following IBM devices.

If you don’t see what you’re looking for, reach out.

IBM Z & X Series Mainframe

  • z114
  • z800
  • z890
  • xSeries 336
  • xSeries 345/356
  • xSeries 3500/3550
  • xSeries 2550M2/M3/M4
  • xSeries 3650/3650M2/M3/M4
  • xSeries 3850/3950

IBM BladeCenter

  • BladeCenter E
  • BladeCenter E8677
  • BladeCenter H
  • BladeCenter HC10
  • BladeCenter HS12
  • BladeCenter HS20/HS21
  • BladeCenter HS22/HS23V/
  • BladeCenter HS23/HS23E
  • BladeCenter HT/HX5
  • BladeCenter S
  • BladeCenter S 7779
  • BladeCenter T

IBM N Series

  • IBM N3300/N3400
  • IBM N3700/N3600
  • IBM N5200/N5300
  • IBM N5600/N6210

IBM ESS & DS Series

  • IBM 2105 (Shark)
  • IBM DS3512/DS3524
  • IBM DS4700
  • IBM DS5100
  • IBM DS8000/DS8100/DS8300
  • IBM EXP100/EXP420/EXP520/EXP810

IBM Flex & PureFlex

  • Flex System 8731
  • Flex System x220
  • Flex System x222
  • Flex System X240
  • Flex System X440
  • Flex System x6
  • PureFlex 7893
  • PureFlex 7953
  • PureFlex 7955

IBM Power Systems

  • Power 5
  • Power 6
  • Power 7
  • Power 8

IBM Power Systems

  • 7315-C02
  • RS/6000 140/150/170
  • RS/6000 240/260/270
  • RS/6000 505/510/51A

IBM TS Series

  • IBM TS3100
  • IBM TS3310
  • IBM TS7520
  • IBM TS7740

SAN Switches/Routers

  • 2005-B32
  • 2005-R04
  • 2005-R18
  • 2026-16E
  • 2026-224
  • 2026-32E
  • 2498-B24
  • 2498-B40
  • 2498-F48
  • 2499-192
  • 2499-416
  • 2499-816
  • SAN40B-4

IBM XIV Series & Storwize

  • XIG2
  • XIVG3
  • Storwize V3700
  • Storwize V5000
  • Storwize V7000

IBM ISeries AS/400

  • IBM 9406
  • i5/520
  • AS/400 150/250
  • AS/400 170/270

Our TPM Services Include

We offer flexible contract terms for our third-party maintenance services. Whether you need short-term, long-term, or coterminous agreements, we’ve got you covered. We strive to offer a service that best fits your business timeline and budget.


8x5xNBD-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

24x7x4-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day
re:Leaf

24x7xNBD-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

Custom*

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

Multi-Vendor Support

Our talented engineers are certified across a broad range of OEM platforms, delivering exceptional multi-vendor support. From Cisco to Dell, IBM, HP, and more, we provide an unparalleled level of service regardless of your infrastructure mix.

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