Hitachi Third-Party Support & Hardware Maintenance
Support of all your Hitachi server, storage, and network equipment at 50%-70% less than manufacturer maintenance prices. See why 600+ enterprise customers depend on ReluTech for mission-critical support with the best customer satisfaction in the industry.
Hitachi Storage Devices
ReluTech supports and supplies the following Hitachi devices.
If you don’t see what you’re looking for, reach out.
Hitachi AMS
AMS2100
AMS2300
AMS2500
Hitachi Virtual Storage Platform
VSP F400
VSP F600
VSP F800
VSP F1500
VSP G200
VSP G400
VSP G600
VSP G800
VSP G1000
VSP G1500
Hitachi NAS
F1000 Series
HNAS F1120
HNAS F1140
HNAS 2100
HNAS 2200
HNAS 3080
HNAS 3090
HNAS 3100
HNAS 3200
HNAS 4040
HNAS 4060
HNAS 4080
HNAS 4100
Hitachi Unified Storage
HUS 110
HUS 130
HUS 150
HUS HM700
HUS DF850S
HUS DF850MH
HUS-VM
Hitachi HCP
HCP 300
HCP 500
HCP G10
HCP VM
HCP S10
HCP S30
Other Hitachi
Hitachi Thunder
Our TPM Services Include
We offer flexible contract terms for our third-party maintenance services. Whether you need short-term, long-term, or coterminous agreements, we’ve got you covered. We strive to offer a service that best fits your business timeline and budget.
8x5xNBD-HPO
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
24x7x4-HPO
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
re:Leaf
24x7xNBD-HPO
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
Custom*
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
Multi-Vendor Support
Our talented engineers are certified across a broad range of OEM platforms, delivering exceptional multi-vendor support. From Cisco to Dell, IBM, HP, and more, we provide an unparalleled level of service regardless of your infrastructure mix.
