NetApp Third-Party Support & Hardware Maintenance

OEM support for NetApp hardware is available for a certain time, leaving businesses to manage their equipment independently once the initial support term ends.

ReluTech’s alternative maintenance solutions enable organizations to extend the service life of their hardware, offering sustained support after the OEM’s warranty expires.

Opting for these services not only extends the functional life of NetApp devices but also offers considerable financial advantages through reduced maintenance costs. Choosing ReluTech means collaborating with a dedicated partner focused on enhancing the longevity of your NetApp infrastructure and achieving superior customer satisfaction levels.

NetApp’s SupportEdge and Software Support Plan are designed to provide technical support for managing data across various environments. Their SupportEdge service targets enterprises requiring robust support to ensure their data remains accessible and their environments healthy, integrating both live and digital assistance. Meanwhile, the Software Support Plan broadens these capabilities, offering updates and remote support for NetApp’s systems, software, and cloud-storage solutions.

At ReluTech, we specialize in third-party maintenance and hardware support, dedicated to providing peak operational efficiency, 24/7 support access, and affordability to our customers.

Our services are crafted as a cost-effective option compared to NetApp’s official support, facilitating seamless functionality of your NetApp systems at a reduced expense. Our commitment is towards ensuring operational superiority and financial savings.

Post-Warranty Assistance

By choosing ReluTech, you can extend the service life of your NetApp gear past its warranty period or the official EOSL date, granting you immediate access to our specialized NetApp third-party maintenance and support services.

Post-EOSL Support

The benefits of third-party maintenance become apparent for organizations once NetApp discontinues its official support for essential hardware. Instead of facing costly upgrades, these organizations discover the possibility of continuing with their existing setups efficiently with third-party maintenance solutions.

Pre-EOSL Support

Selecting third-party maintenance for NetApp equipment before reaching its EOSL can lead to significant advantages, such as cost reductions, quicker response times, and more versatile service options than those provided under standard OEM maintenance contracts. It’s common for many customers to transition to third-party services like ReluTech right after the expiration of their initial warranty.

Selecting ReluTech for third-party maintenance offers substantial savings between 50% to 70%, without compromising on the quality of service. Customers benefit from customizable Service Level Agreements (SLAs) and consistent, committed support, extending the usability of NetApp hardware past the period covered by the OEM.

ReluTech commits to offering the most comprehensive customer service, ensuring 24/7 support and a forward-thinking approach to maintenance, facilitating seamless and continuous functionality.