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Juniper Third-Party Support & Hardware Maintenance
Support of all your Juniper server, storage, and network equipment at 50%-70% less than manufacturer maintenance prices. See why 600+ enterprise customers depend on ReluTech for mission-critical support with the best customer satisfaction in the industry.
Juniper Networking Devices
ReluTech supports and supplies the following Juniper devices.
If you don’t see what you’re looking for, reach out.
ACX-Series
ACX500
ACX1000
ACX1100
ACX2100
ACX2200
ACX4000
ACX5000
ACX5400
ACX6000
CTP-Series
CTP150
CTP151
CTP2008
CTP2024
CTP2056
CTP-OS-1K
CTP-OS-2K
CTP-Compression-2
EX-Series
EX-2200
EX-2300
EX-2500
EX-3200
EX-3300
EX-3400
EX-4200
EX-4300
EX-4500
EX-6200
EX-8200
EX-9200
ISG-Series
NetScreen ISG 1000
NetScreen ISG 2000
NetScreen ISG 5200
NetScreen 5400
MX-Series
MX5
MX10
MX40
MX80
MX104
MX150
MX204
MX240
MX480
MX960
MX2008
MX2010
MX2020
MX10003
MX10008 & MX10016
QFX-Series
QFX5100
QFX5110
QFX5120
QFX5200
QFX5210
QFX10002
QFX10000
SRX-Series
SRX100
SRX210
SRX240
SRX650
SRX110
SRX220
SRX300
SRX320
SRX320-POE
SRX340
SRX-345
SRX550
SRX1400
SRX1500
SRX3400
SRX3600
SRX4100
SRX4200
SRX4600
SRX5000
SRX5400
SRX5600
SRX5800
T-Series
T320
T640
T1600
T4000
Our TPM Services Include
We offer flexible contract terms for our third-party maintenance services. Whether you need short-term, long-term, or coterminous agreements, we’ve got you covered. We strive to offer a service that best fits your business timeline and budget.
8x5xNBD-HPO
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
24x7x4-HPO
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
re:Leaf
24x7xNBD-HPO
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
Custom*
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
Multi-Vendor Support
Our talented engineers are certified across a broad range of OEM platforms, delivering exceptional multi-vendor support. From Cisco to Dell, IBM, HP, and more, we provide an unparalleled level of service regardless of your infrastructure mix.
