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EMC Third-Party Support & Hardware Maintenance

Support of all your EMC server, storage, and network equipment at 50%-70% less than manufacturer maintenance prices. See why 600+ enterprise customers depend on ReluTech for mission-critical support with the best customer satisfaction in the industry.

EMC Server, Storage & Networking Devices

ReluTech supports and supplies the following EMC devices.

If you don’t see what you’re looking for, reach out.

EMC Isilon

  • HD400
  • NL 400
  • NL 410
  • X400
  • X410
  • S200
  • S210
  • S410
  • X200
  • X210

EMC Data Domain

  • DD120
  • DD140
  • DD160
  • DD510
  • DD580
  • DD610
  • DD620
  • DD630
  • DD640
  • DD660
  • DD670
  • DD690
  • DD860
  • DD880
  • DD890
  • DD990
  • DD2200
  • DD2500
  • DD4200
  • DD4500
  • DD6800
  • DD7200
  • DD9300
  • DD9500
  • DD9800

EMC VxRail

  • VxRail 120/F
  • VxRail 160/F
  • VxRail 200/F
  • VxRail 240F
  • VxRail 280F
  • VxRail 60
  • VxRail E460
  • VxRail G410
  • VxRail P470/F
  • VxRail S470
  • VxRail V470

EMC VNX

  • VNX5100
  • VNX5200
  • VNX5300
  • VNX5400
  • VNX5500
  • VNX5600
  • VNX5700
  • NVX5800
  • VNX7500
  • VNX7600
  • VNX8000
  • VNX VG2
  • VNX VG8
  • VNX VG10
  • VNX VG50
  • VNX Disk Drives
  • VNXe1600
  • VNXe3100
  • VNXe3150
  • VNXe3200
  • VNXe Drives

Dell EMC Unity

  • Unity 300/300F
  • Unity 350F
  • Unity 400/400F
  • Unity 450F
  • Unity 500/500 DC/500F
  • Unity 550F/550F DC
  • Unity 600/600 DC/600F
  • Unity 650F/650F DC

InfiniBand Switches

  • SDR (Single Data Rate)
  • DDR (Double Data Rate)
  • QDR (Quad Date Rate)
  • FDR 10 (14 Data Rate, 10 Gbit/s per lane)
  • EDR (Enhanced Date Rate)
  • HDR (High Data Rate)

EMC VMAX

  • VMAX 10K
  • VMAX 20K
  • VMAX 40K
  • VMAX 200K
  • VMAX 400K
  • VMAK 450F
  • VMAX 850F

EMC Celerra & Clariion

  • CX4-120
  • CX4-240
  • CX4-480
  • CX4-960
  • CX3-10
  • CX3-20
  • CX3-40
  • CX3-80
  • NS120
  • NS480
  • NS960
  • NS40
  • NS80

EMC Elastic Cloud Storage

  • ECS C70
  • ECS C90
  • ECS D4500
  • ECS D5600
  • ECS D6200
  • ECS D7800
  • ECS U1100
  • ECS U1500
  • ECS U1800
  • ECS U2000
  • ECS U2100
  • ECS U2800
  • ECS U300
  • ECS U3000
  • ECS U400
  • ECS U4000
  • ECS U400E/U400T
  • ECS U480E
  • ECS U700

Misc. EMC Servers

  • EMC Symmetrix
  • EMC Virtual Tape Library
  • EMC RecoverPoint
  • EMC XtremIO
  • EMC Connectrix
  • EMC Disc Library for Mainframe
  • EMC VxBlock System
  • EMC VxRack System

Our TPM Services Include

We offer flexible contract terms for our third-party maintenance services. Whether you need short-term, long-term, or coterminous agreements, we’ve got you covered. We strive to offer a service that best fits your business timeline and budget.


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Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

24x7x4-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day
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24x7xNBD-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

Custom*

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

Multi-Vendor Support

Our talented engineers are certified across a broad range of OEM platforms, delivering exceptional multi-vendor support. From Cisco to Dell, IBM, HP, and more, we provide an unparalleled level of service regardless of your infrastructure mix.

EMC TPM Quote Request

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