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Lenovo Third-Party Support & Hardware Maintenance

Support of all your Lenovo server, storage, and network equipment at 50%-70% less than manufacturer maintenance prices. See why 600+ enterprise customers depend on ReluTech for mission-critical support with the best customer satisfaction in the industry.

Lenovo Server & Networking Devices

ReluTech supports and supplies the following Lenovo devices.

If you don’t see what you’re looking for, reach out.

Express Models Series

  • System x3100 M4
  • System x3100 M5
  • System x3200 M2
  • System x3200 M3
  • System x3250
  • System x3250 M2
  • System x3250 M3
  • System x3250 M3 High Volume
  • System x3250 M4
  • System x3250 M5
  • System x3300 M4
  • System x3350
  • System x3400 M3
  • System x3500 M3
  • System x3500 M4
  • System x3530 M4
  • System x3550 M3
  • System x3550 M4
  • System x3550 M5
  • System x3620 M3
  • System x3630 M3
  • System x3630 M4
  • System x3650 M3
  • System x3650 M4
  • System x3650 M4 HD
  • System x3650 M5
  • System x3655
  • System x3690 X5
  • System x3690 X5 with MAX5
  • System x3750 M4
  • System x3750 M4 (Blue)
  • System x3750 M4 (Red)
  • System x3755 M3
  • System x3850 M2
  • System x3850 X5
  • System x3850 X6
  • System x3950 M2
  • System x3950 X5
  • System x3950 X6

Direct Storage Series

  • Direct Attached Storage D1012
  • Direct Attached Storage D1024
  • Direct Attached Storage E1012
  • Storage N4610
  • Storage S2200
  • Storage S3200

NeXtScale Server Series

  • NeXtScale nx360 M5
  • NeXtScale nx360 M5 DWC

NeXtScale Storage Series

  • Nextscale n1200 DWC Manifold
  • NeXtScale n1200 Enclosure

Iomega Series

  • ix4-300d
  • px12-400r
  • px12-450r
  • px2-300d
  • px4-300d
  • px4-300r
  • px4-400d
  • px4-400r
  • px6-300d

ThinkServer Series

  • ThinkServer RD210
  • ThinkServer RD220
  • ThinkServer RD230
  • ThinkServer RD340
  • ThinkServer RD350
  • ThinkServer RD440
  • ThinkServer RD450
  • ThinkServer RD540
  • ThinkServer RD550
  • ThinkServer RD640
  • ThinkServer RD650
  • ThinkServer RS110
  • ThinkServer RS120
  • ThinkServer RS140
  • ThinkServer RS210
  • ThinkServer SA120
  • ThinkServer TD100
  • ThinkServer TD100x
  • ThinkServer TD200
  • ThinkServer TD200x
  • ThinkServer TD230
  • ThinkServer TD340
  • ThinkServer TD350
  • ThinkServer TS130
  • ThinkServer TS140
  • ThinkServer TS200
  • ThinkServer TS430
  • ThinkServer TS440
  • ThinkSystem ST50

Our TPM Services Include

We offer flexible contract terms for our third-party maintenance services. Whether you need short-term, long-term, or coterminous agreements, we’ve got you covered. We strive to offer a service that best fits your business timeline and budget.


8x5xNBD-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

24x7x4-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day
re:Leaf

24x7xNBD-HPO

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

Custom*

Platform

  • Asset Management
  • Ticket Initiation & Tracking
  • Dashboard Analytics & Reporting
  • Contract Management
  • Renewal Reminders

Helpdesk

  • 24x7x365, US Based Helpdesk
  • Average Ticket Engagement < 15 mins
  • Call Home on Most Storage Products
  • SW/FW Guidance On Most OEM Products
  • Remote Diagnosis/Triage
  • Dedicated Customer Success Manager (CSM)

Certified Parts

  • 24 Hour Delivery After Issue Diagnosis
  • Next Business Day Delivery After Issue Diagnosis
  • On-Site Spare Parts Stocking
  • Coverage on Consumables
  • Defective Media Retention (DMR)

Field Engineering

  • Fully Vetted Engineers in 150 Countries
  • On-Site Field Engineer in Residency
  • On-Site Field Engineer Within 4 Hours
  • On-Site Field Engineer on the Next Business Day

Multi-Vendor Support

Our talented engineers are certified across a broad range of OEM platforms, delivering exceptional multi-vendor support. From Cisco to Dell, IBM, HP, and more, we provide an unparalleled level of service regardless of your infrastructure mix.

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