Brocade Third-Party Support & Hardware Maintenance
Support of all your Brocade server, storage, and network equipment at 50%-70% less than manufacturer maintenance prices. See why 600+ enterprise customers depend on ReluTech for mission-critical support with the best customer satisfaction in the industry.
Brocade Networking Devices
ReluTech supports and supplies the following Brocade devices.
If you don’t see what you’re looking for, reach out.
ADX
ADX-1000
ADX-4000
ADX-10000
DCX
DCX-4S
DCX-8S
DCX 8510-8
DCX 8510-4
ICX
ICX-6340
ICX-6650
VDX
VDX-6740/6740T
VDX-6940
VDX-8770
Legacy Brocade
BR-200E
BR-4100
BR-4800
BR-4900
BR-5000
FastIron Series
SX Series
CX Series
SX Series
8Gb/S Switches
BR-300
BR-310
BR-320
BR-340
BR-360
BR-5100
BR-5300
BR-7800
4000 Series
BR-4100
BR-4800
BR-4900
5000 Series
BR-5000
BR-5100
BR-5300
6500 Series
BR-6505
BR-6510
BR-6520
Our TPM Services Include
We offer flexible contract terms for our third-party maintenance services. Whether you need short-term, long-term, or coterminous agreements, we’ve got you covered. We strive to offer a service that best fits your business timeline and budget.
8x5xNBD-HPO
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
24x7x4-HPO
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
re:Leaf
24x7xNBD-HPO
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
Custom*
Platform
Asset Management
Ticket Initiation & Tracking
Dashboard Analytics & Reporting
Contract Management
Renewal Reminders
Helpdesk
24x7x365, US Based Helpdesk
Average Ticket Engagement < 15 mins
Call Home on Most Storage Products
SW/FW Guidance On Most OEM Products
Remote Diagnosis/Triage
Dedicated Customer Success Manager (CSM)
Certified Parts
24 Hour Delivery After Issue Diagnosis
Next Business Day Delivery After Issue Diagnosis
On-Site Spare Parts Stocking
Coverage on Consumables
Defective Media Retention (DMR)
Field Engineering
Fully Vetted Engineers in 150 Countries
On-Site Field Engineer in Residency
On-Site Field Engineer Within 4 Hours
On-Site Field Engineer on the Next Business Day
Multi-Vendor Support
Our talented engineers are certified across a broad range of OEM platforms, delivering exceptional multi-vendor support. From Cisco to Dell, IBM, HP, and more, we provide an unparalleled level of service regardless of your infrastructure mix.
