what do you need supported?
ReluTech supports and supplies the following Hitachi devices.
If you don’t see what you’re looking for, reach out.
Hitachi Storage Devices
You don’t have to sign a one-year contract. We realize that you may have plans to decommission a system in less than a year from now and we’re happy to be flexible with short-term or even customized contracts.
24 hours per day
7 days per week
4 hours or less: the time it takes to get an issue diagnoses
9 hours per day (8 a.m. – 5 p.m.)
5 days per week (Monday – Friday)
On-site service will occur on a next-business-day basis from the time of diagnosis. Coverage includes call-home monitoring (if applicable), parts replacement, phone support, and on-site support
Do your support needs fall outside the standards? Our team has you covered with easy flexible contracts without paying a premium for it.
Mix and match response times, response days, and diagnostic times (ex: 9x5x4)
Custom creation for your needs – such as month to month contracts, short term, and multiple OEMs under one contact
Do you have a team on hand that can physically replace the parts themselves? We understand you might not need our engineers to come on site.
We can supply you with replacement parts and if you’d like, keep them at your Data Center
Same day shipping available
Same OEM parts
Double the savings
Remote access to certified engineers
Ready to save on Hitachi equipment? we can help.
Nation Wide Support
If you call your ReluHero, we’re going to fix it right away. Others might spend hours making sure it’s just on the contract.
When you work with ReluTech, you don’t have to worry about 10 different engineers showing up throughout the year. We have a dedicated team that’s familiar with your environment.
$41,800,000 Estimated Savings
Over the last five years, ReluTech has been able to save customers over $41,800,000 through supplying and maintaining hardware. Each of our customers have been able to save between 40% – 80% compared to their OEM maintenance providers.